1. Data Controller

byhumanhand is a trading name of:

WuffWurld
Ratiborstr. 11
10999 Berlin
Germany

Email: byhumanhand@gmail.com
Phone: +49 157 86941212

2. Information We Collect

Depending on how you use our website, we may collect:

• Name

• Billing and shipping address

• Email address

• Telephone number (if provided)

• Order details

• Payment information (processed securely by our payment providers)

• Messages sent through our contact form

• Newsletter subscription information

• Technical information such as browser type, device information and IP address

• Cookie preferences

3. How We Use Your Information

We use your personal data to:

• Process and fulfil your orders

• Deliver purchased products

• Respond to enquiries

• Provide customer support

• Send order confirmations and shipping updates

• Send newsletters where you have subscribed

• Improve the functionality and performance of our website

• Meet our legal and accounting obligations

• Prevent fraud and misuse

We do not sell your personal information.

4. Legal Basis for Processing

We process personal data under Article 6 GDPR, including where processing is necessary:

• to perform a contract;

• to comply with legal obligations;

• for our legitimate interests in operating and improving our business; or

• where you have given your consent.

5. Payment Providers

Payments are processed securely by trusted third-party providers including:

• Stripe

• PayPal

We do not store your complete payment card information.

These providers process your payment information in accordance with their own privacy policies.

6. Shipping

To deliver your order, we share the necessary shipping information with the relevant postal or courier service.

Only the information required to complete delivery is shared.

7. Squarespace

Our website is hosted by Squarespace.

Squarespace may process technical information including IP addresses, browser information, cookies and website usage data in order to provide website hosting, security and functionality.

More information can be found in Squarespace's own Privacy Policy.

8. Contact Forms

If you contact us through our website, we use the information you provide solely for responding to your enquiry and any related customer service.

9. Newsletter

If you subscribe to our newsletter, your email address will be processed using Squarespace Email Campaigns.

You may unsubscribe at any time by using the unsubscribe link included in every newsletter or by contacting us directly.

10. Cookies

This website uses cookies to provide essential website functionality and, where applicable, improve user experience.

You can manage your cookie preferences using our cookie banner when visiting the website.

11. Website Analytics

We use Squarespace's built-in analytics to better understand how visitors use our website.

These analytics help us improve website performance and customer experience. We do not use Google Analytics.

12. Social Media

Our website contains links to Instagram and other social media platforms.

If you follow these links, the respective platform may collect personal data in accordance with its own privacy policy.

13. Data Retention

We retain personal information only for as long as necessary to:

• fulfil your order;

• comply with legal obligations;

• resolve disputes; or

• enforce our agreements.

Accounting records may be retained for longer where required by applicable law.

14. Your Rights

If you are located within the European Economic Area, you have the right to:

• access your personal data;

• correct inaccurate data;

• request deletion;

• restrict processing;

• object to processing;

• request data portability;

• withdraw consent where processing is based on consent;

• lodge a complaint with your local data protection authority.

15. International Data Transfers

Some of our service providers may process data outside the European Economic Area.

Where this occurs, appropriate safeguards are applied in accordance with applicable data protection laws.

16. Children's Privacy

Our website is not directed at children under the age of 16, and we do not knowingly collect personal information from children.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page together with the revised effective date.

18. Contact

If you have any questions about this Privacy Policy or how your personal information is processed, please contact:

WuffWurld (trading as byhumanhand)

Ratiborstr. 11

10999 Berlin

Germany

Email: byhumanhand@gmail.com